Terms and Conditions | WinCraft
- Introduction
These Terms and Conditions (“T&C”) govern the use of services available on win-craftcasino.org. The site is operated by Casiworx N.V., registered in Curaçao under a valid eGaming license (registration number: 163922). By using the site, the user agrees to the terms outlined in this document.
The T&C apply to all visitors—registered and unregistered—who access the site, start a game, or use any service provided. - Conditions of Use
WinCraftCasino services may only be used by individuals who:
- are at least 18 years of age
- legally permitted to access online gambling under the laws of their country
- accept the Terms & Conditions, Privacy Policy, and Responsible Gambling guidelines
Use of the service is prohibited if:
- the user is underage
- the user resides in a country where online gambling is illegal
- the user has previously been suspended or banned
WinCraftCasino reserves the right to restrict or deny access to any account at its sole discretion.
- Registration and User Account
A valid registration is required to access services. The following data must be provided during registration:
- Full name
- Date of birth
- Email address
- Country of residence
- Password
The player agrees to provide truthful and accurate information. False or incomplete information may lead to account suspension or permanent ban. WinCraftCasino reserves the right to verify the provided data at any time.
Each individual may only open one account. Sharing accounts, using multiple accounts, playing under another person’s name, or misuse of IP address may result in sanctions.
- Bonuses and Promotions
Registered users may access various bonuses, including:
- Welcome bonus package (3 levels, up to 900 EUR total)
- Daily and weekly reload offers
- Cashback programs linked to VIP levels
- Free spins via tournaments and promotions
- No deposit bonuses (campaign-based)
General bonus terms:
- Wagering requirement: x40–x55
- Maximum bet while playing with a bonus: 5 EUR
- Bonus validity: 10 days, FS: 24 hours
- Maximum withdrawable winnings: 10x the deposit or as specified in the campaign
Only one bonus can be active at a time. Violation of bonus terms may result in cancellation of the bonus and related winnings.
- Game Conditions
WinCraftCasino offers games from licensed software providers. All games use RNG (Random Number Generator) technology and are subject to external audits.
Prohibited actions include:
- Exploiting bugs
- Using bots, scripts, or unauthorized software
- Delaying spins to activate bonuses
- Playing on multiple accounts
- Activating multiple promos at once, unless allowed
The player agrees to understand and accept the individual rules of each game.
- Payments and Transactions
The platform supports the following payment methods:
- Bank cards (Visa, Mastercard)
- Cryptocurrency transactions (BTC, ETH, USDT, etc.)
- Interac transfers (Canada only)
Minimum amounts:
- Deposit: 5 EUR
- Withdrawal: 20 EUR
- Daily withdrawal limit: 10,000 EUR
Processing times:
- Crypto: as fast as 5 minutes
- Bank card: up to 24 hours
Withdrawals are only allowed from verified (KYC-completed) accounts. WinCraftCasino reserves the right to review transactions for security purposes.
- Limitation of Liability
The provider assumes no responsibility in the following cases:
- Technical failures (e.g., internet connection drops)
- Data loss or system errors caused by third parties
- User errors (e.g., incorrect deposit amount)
- Site unavailability due to maintenance
- Delays from external payment providers
Players use the platform at their own risk. Each user is responsible for managing their bets and selecting games.
- Sanctions and Exclusions
In the event of a rule violation, WinCraftCasino may apply the following measures:
- Temporary account suspension
- Permanent account deletion
- Suspension from promotional participation
- Cancellation of winnings
- Legal action in cases of fraud
Severe violations include:
- Operating multiple accounts
- Abusing bonus terms
- Using another person’s identity
- Deliberately exploiting software bugs
- Data Protection
Data processing complies with the GDPR. Personal data is processed only to the extent necessary for service operation.
- SSL encryption on all data transfers
- Restricted access to sensitive data
- Third-party processors operate under contract
- Regular backups and security audits
For full details, see our Privacy Policy.
- Jurisdiction and Compliance
win-craftcasino.org operates under the laws of Curaçao. Players are responsible for ensuring that online gambling is not prohibited in their country of residence.
In case of legal disputes, the competent court in Curaçao has jurisdiction. Complaints are handled first by customer support with the aim of resolving issues amicably. - Modifications to the Terms
WinCraftCasino reserves the right to modify the Terms and Conditions at any time.
The updated document will be published on the website and takes effect within 24 hours of publication.
Players are advised to regularly review the current version. - Contact
Our customer support team is available via the following channels:
Email: [email protected]
Live chat: available 24/7
Supported languages: Hungarian, English